Grosvenor Live Casino Review
New customers only. Min deposit £20. Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. Full Terms.
Bursting onto the land-based gambling scene in 1970, Grosvenor Casinos – previously named County Clubs and Grosvenor Clubs – is a UK-based portfolio of over 53 brick-and-mortar casinos. But we’re not interested in walking past burly bouncers and dealing with grumpy croupiers, no.
The purpose of this Grosvenor review is to do some detective work on the online casino. Launched in 2007 and owned by Rank Leisure Holdings, we were keen to find out how Grosvenor fares compared to other online casinos.
We’ll be taking a peak at the game collection, strolling around and hanging around the live casino lobby, and popping in on payments. It’s time to get down to the ultimate Grosvenor casino review. Let’s do this!
Grosvenor Live Casino
Leaving video slots in the dust, live casino is currently the most popular type of casino game to play. And Grosvenor knows this. The landing page is dedicated to live casino with other casino verticals downstream.
Heading over to the Grosvenor live casino, it’s clear that they understand the popularity of live casino. Not only is the live casino lobby interesting, but it’s also looking slick. With sophisticated design choices and well-presented live casino promotions, here’s a live casino with class.
Players can pick from the following games:
- Grosvenor Exclusive
- Grosvenor Speed Roulette
- Grosvenor Blackjack Gold
- Grosvenor Blackjack 1-4
- Live & Direct Tables
- Lightning Lobby
- XXXTREME Lightning Roulette Live
- Lightning Roulette
- Lightning Blackjack Live
- Lightning Baccarat
- Lightning Dice
- Live Roulette
- Gold Bar Roulette
- Immersive Roulette
- Arabic Roulette
- Grosvenor Roulette
- Grosvenor Speed Roulette
- Lightning Roulette
- Roulette VIP
- Deutsches Roulette
- Live Blackjack
- Lightning Blackjack
- Free Bet Blackjack
- Power Blackjack
- Infinite Blackjack
- Grosvenor Blackjack 1-2
- Grosvenor Blackjack Gold
- Grand VIP
- Blackjack VIP D
- Speed Blackjack D
- Live Game Shows
- Dead or Alive Saloon
- Crazy Time
- Deal or No Deal Live
- MONOPOLY LIVE
- Dream Catcher
- Cash or Crash
- MONOPOLY Big Baller LIVE
- Crazy Coin Flip
- Mega Ball 100x
- Craps Live
- Lightning Dice
- Gold Bar Roulette
- XXXTREME Lightning Roulette
- Football Studio
- XL Roulette
- Lightning Roulette
- Live Baccarat
- Peek Baccarat
- Bac Bo Live
- Golden Wealth Baccarat
- Fan Tan Live
- Super Sic Bo
- Lightning Baccarat
- Speed Baccarat
- Dragon Tiger
- Baccarat Squeeze
- Live Casino Poker
- Three Card Poker
- Casino Hold’em
- Side Bet City
- Texas Hold’em Bonus
- Caribbean Stud
- Ultimate Texas Hold’em
- Authentic Tables
- Gran Via En Vivo Madrid
- Authentic Roulette Live Royal Casino
- Authentic Roulette Live Casino Bad Homburg
- XL Roulette
- Blaze Live Roulette
- Grand Roulette
- 24/7 Live Roulette
- Auto Roulette Live VIP
- Viva Las Vegas Roulette
- Nightclub Live Roulette
- Auto Roulette Live Speed
- Live & Direct
- From London
- From Glasgow
- From Sheffield
Most games come from Evolution Gaming but the unique Live & Direct tables are something special. Streaming live from casinos across the UK, players can choose from Glasgow Roulette, London Roulette, or Sheffield Roulette. Only a land-based online hybrid could achieve such a feat, and the bods down at Grosvernor have nailed it.
The live casino is fantastic. Many online casinos opt for the more-is-more approach but Grosvenor has carefully selected the best live casino titles and added a few of their own.
New customers only. Min deposit £20. Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. Full Terms.
Grosvenor Casino Welcome Bonus
The Grosvenor casino welcome bonus is a deposit of £20, play with £50 when you make your first online deposit. Here’s how you take part in the promotion:
- Sign up with Grosvenor Casino
- Deposit a minimum of £20 online and opting-in from the ‘Cashier’ section
- Receive your £30 bonus
The best thing about this bonus is that it comes with just a 5x wagering requirement. Yes, 5x!
Wagering contribution is distributed like this:
- Slots – 100%
- Dream Catcher – 50%
- Other game shows – 100%
- All other live casino games – 10%
- All table games (RNG) – 5%
- Jackpot and progressive games – 50%
A generous bonus with a wagering requirement of dreams, Grosvenor casino also has a lot of other promotions running throughout the week to give your play some pep.
Other Grosvenor Casino Promotions
Played through your welcome bonus but still looking for some added action? Fear not as Grosvenor casino has an enticing promotional calendar for each and every player. There are also loads of sportsbook promos but that’s a story for another time. Let’s take a look at what offers Grosvenor casino has got lined up for you:
- New Player Prize Draw – £2,500 up for grabs when you deposit
- Free to Play – Turn 60 seconds into cash
- Games of the Year – Reel in sweet cash promos
- Champion of Champions – Ready to play, champ?
New customers only. Min deposit £20. Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. Full Terms.
Grosvenor Casino Payment Methods
Taking a rather minimal approach to payments, Grosvenor offers just four options for depositing to your account:
| Payment method | Deposit | Withdrawal | Min. deposit | Min. Withdrawal | Available Currencies |
| Visa | ✓ | ✓ | £5 | £5 | GBP, EUR |
| MasterCard | ✓ | ✓ | £5 | £5 | GBP, EUR |
| PayPal | ✓ | ✓ | £10 | £5 | GBP, EUR |
| Paysafecard | ✓ | X | £5 | N/A | GBP, EUR |
This Grosvenor casino review discovered that most withdrawals are processed straight away and will arrive in your account within about 15 minutes. Also, all major banks and PayPal are now enabled with Fast Withdrawals. If you’re withdrawing to a visa or MasterCard, you can expect funds to reach you within 1-3 banking days.
Grosvenor Casino Games
At Grosvenor casino, you can choose from the following games:
- Live Casino
- Grosvenor Exclusive
- Lightning Lobby
- Live Roulette
- Live Blackjack
- Live Game Shows
- Live Baccarat
- Live Casino Poker
- Authentic Tables
- Live % Direct
- Slots
- Top Slots
- Exclusive & Originals
- Big Wins
- Frequent Wins
- Newest Releases
- Studio Spotlight
- Daily Jackpots
- In-Club Favourites
- Megaways
- Drops ‘n’ Wins
- Classics
- Live Casino
- Casino
- In-club Favourites
- Jackpots
- Hot Jackpots
- Daily Jackpots
- Mega Jackpots
- Jackpot King
- Tables
- Top Picks
- Roulette
- Blackjack
- Poker & Others
- Poker – an advertisement for the Grosvenor UK Poker Open Satellites that can be played online
This is a great selection of games and there’s something here for everyone. The way the games are presented is also superb, meaning you won’t be clicking around endlessly trying to find your favourite games.
Grosvenor Casino Slots
Not only is the Grosvenor casino slots page beautifully designed but it also contains a wealth of information about how to play slots, how to place bets, what paylines are all about, an explanation of slot game features, and a handy FAQ section.
Generously, the FAQ section also lists slots with an RTP of over 96%. In case you were wondering they are:
- Extra Chilli
- Diamond Mine
- Action Jack
- Eye of Horus
- Casino Solitaire
- Sling Xxxtreme
- Mistress of Egypt
- Cash Connection – Book of Ra Online
If you find yourself in a bit of a muddle as to which slot to play, Grosvenor have divided their huge slot hoard like this:
- All Slots
- Featured
- Originals
- New Classic Slots
- Top 20
- In Club
- Megaways
- Live Game Shows
- Drops & Wins
A superb slot selection with all the classics, here’s a haven for those that love a good slot session.
New customers only. Min deposit £20. Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. Full Terms.
Grosvenor Casino Customer Support
Viewed by many as the most glamorous aspect of online casinos, customer support (CS) is integral to you having an enjoyable gaming experience at your casino of choice. Three being the magic number, most casinos opt for a tri-channel approach to CS. But not Grosvenor casino.
The two ways to get in touch with them if you’re struggling to find a certain game, need advice on bonus mechanics or want to know a game’s RTP, you can contact Grosvenor casino through their live chat option or by email. You won’t see a CS agent picking up a phone.
The live chat window not only contains a chat box where you can discover answers to your burning gaming questions but there’s also an option to email CS. Live chat is open between 7am and 10:30pm, 7 days a week and you can shoot over an email anytime you fancy.
The FAQ section is a wealth of useful information for playing at Grosvenor casino. It asks (and answers) the following questions:
- Most Asked Questions
- What are wagering requirements?
- Where can I find all available promotions?
- Why can’t I add my card?
- Why can’t I log in?
- Categories
- Account
- Feedback
- Keep it fun
- Promotion
- Technical
24/7 email support and an incredibly comprehensive FAQ section answering the most common online gambling questions.
Grosvenor Casino Pros and Cons
Pros
It’s UK-focused
This is great if you’re a player based in the UK. Grosvenor casinos have long been established on the UK high street and it’s a brand that the British public recognises. Also, with land-based promos that are combined with online offers, it’s most definitely a UK-facing online casino. Keep calm and wager on.
Loads of promos are on offer
Promos spice up your gaming journey at any casino and Grosvenor doesn’t disappoint. With a tasty variety of offers, there’s never a dull moment at Grosvenor casino. Waiting for games to load excluded.
Superbly designed website
The Grosvenor casino online is just as sophisticated as its land-based counterparts. Taking navy blue as its primary colour, the site is accented with purples and a touch of green for the buttons. It’s a masterclass in colour matching and UX design.
Cons
It lacks internationality
While the UK focus is indeed a benefit for those in the UK, but, what if you want to deposit in, say, Mexican Pesos? While Grosvenor does accept EUR alongside GBP, the accepted currencies need to be a little more welcoming to other currencies.
Limited payment options
Four payment options is incredibly limited compared to competing casinos that can offer over 50 choices for depositing. Perhaps in the future, we’ll see Grosvenor expand their payment options. We’ll just have to wait and see.
No phone option for customer support
This could be because angry gamblers like to shout. Sometimes though, a verbal dialogue is required to resolve a query as spoken communication is faster, more accurate, and quicker to explain certain scenarios.
Takeaway
Grosvenor casino has achieved something that very few online casinos have – made the transition from the high street to the internet. Aside from Genting’s outlets, Grosvenor is one of the hallowed few that have made a success of their online venture.
The site is very simple to navigate with games easy to find and information comprehensive and accurate. There’s also a lot more humanity to this casino when compared to other casinos. Grosvenor has its players at the heart of the gaming experience, and the website expresses this through personified images and an extensive live casino vertical.
The Live & Direct games are something you can only find at Grosvenor online casino and are an innovative answer to an industry where development moves slowly or not at all.
If you’re looking for a classy gaming experience with tons of promos and games, head on down to Grosvenor online casino.
New customers only. Min deposit £20. Max bonus £30, bonus amount non-withdrawable, playable on selected games only. 30x wagering for £30 bonus. Expires within 30 days. Max win £2,000. Full Terms.
Grosvenor Casino FAQs
Is Grosvenor casino a trustworthy site?
Grosvenor casino is 100% trustworthy. Licenced by the UKGC, you can rest assured that the site is regularly audited and tested for fairness. Also, further legitimacy can be gained from the casino’s presence in pretty much every UK city.
How many free spins can I get at Grosvenor casino?
Grosvenor casino doesn’t offer free spins as a part of its welcome offer but that doesn’t mean you can’t unlock free spins in-game when playing slots. Not all games have a free spins feature, so check that it does before you play.
What games does Grosvenor have?
Grosvenor casino has a wide range of games. From live casino to Slingo to blackjack to roulette to slots, Grosvenor casino has your favourite game and awesome titles yet to be discovered. Either use the handy search bar or follow the onsite directions and you’ll be knee-deep in gaming glory within minutes.
Does Grosvenor casino accept cryptocurrencies?
Grosvenor casino doesn’t even accept Skrill. With a total of just four payment options, cryptocurrencies are left out in the cold.
Pros & Cons
Pros
- It’s UK-focused
- Loads of promos are on offer
- Superbly designed website
Cons
- It lacks internationality
- Limited payment options
- No phone option for customer support
Details
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